Parking & Retrieving Calls

Parking a Call

Parking a call places the call on hold in a “park orbit” so that the call can be retrieved from another phone.

When configuring Park Orbits on soft keys choose “Enhanced Call Park”.  That will allow calls to be parked and retrieved using the same key.

If you have soft keys programmed on your phone for parking calls, when in a call press the key of the park orbit where you want the call parked. The call will now be parked and you may now replace the handset.

If you have keys on your phone for parking calls these keys will indicate via a light or icon when a call is parked against that orbit.

Call Parks must initially be set up by your Administrator.  

Retrieving a parked call:

If you have keys on your phone for parked calls, pick up the handset and press the key of the park orbit where the call is parked.