SmartCOMM™
Cloud Phone System

As the name implies, SmartCOMM™ Cloud Phone System is a complete communications package. Grid4's Cloud Phone System replaces your old phone system, including IP phones, high-speed Internet and all the productivity applications your business needs.

Trust the Experts

Grid4 has been delivering hosted solutions for businesses since 2007. We've encountered almost every known issue, and we know how to work with your business to ensure the system is set up exactly how you expect and with no surprises. Our support staff is aways just an email or phone call away to help with any issues or concerns.

Cloud Phone System Benefits

Lower Cost of Ownership

Grid4 performs all upgrades and removes all license fees and maintenance costs while eliminating capital expense.

Flexibility

Easily manage your phone system anytime and anywhere through a simple, online user interface.

Efficient Call Management

Utilize “big-business” call management features such as auto attendant, music on hold, caller ID, call forwarding and conference calling.

Mobility

Integration with mobile devices provides the ability to easily manage a mobile workforce.

Features

  • Auto-Attendant

  • Music On Hold
  • Multi-Line Hunt Groups

  • Web Administration
  • Fwd Voicemail & Fax to Email

  • Desktop Assistant
  • Live Message Screening

  • Click to Dial

Browse Office Phones

Yealink T42S

  • 2.7″ 192×64 pixel graphical LCD
  • 6 lines
  • 5 feature keys: message, headset, mute, redial, hands-free speakerphone
  • HD Voice (headset & speaker)
  • Gigabit Ethernet
  • Supports Headset/Expansion Modules

Yealink T46S

  • 4.3″ 480×272 pixel COLOR LCD
  • 10 lines
  • 7 feature keys: message, headset, hold, mute, transfer, redial, hands-free speakerphone
  • HD Voice (headset & speaker)
  • Gigabit Ethernet
  • Supports Headset/Expansion Modules

Yealink T48S

  • 7″ 480×272 pixel COLOR LCD
  • touch screen
  • 29 one-touch DSS keys
  • 7 feature keys: message, headset, hold, mute, transfer, redial, hands-free speakerphone
  • HD Voice (headset & speaker)
  • Gigabit Ethernet
  • Supports Headset/Expansion Modules

Yealink W-52

  • 1.8″ 128×160 pixel COLOR LCD
  • Compact design, comfortable to carry and handle
  • Stable HD Voice
  • 4 lines

Access your phone system anytime, anywhere, and on any device

Grid4’s SmartCOMM™ Cloud Phone System is an ageless, feature-rich replacement to your current, on-premise phone system that will grow with your company instead of slowing you down.

Advanced Call Distribution

A simple, intelligent way to optimize your inbound call program. Combined with Premium Auto Attendant, the Cloud Contact Center creates a powerful, efficient call routing and handling system that boosts the customer experience, improves operational performance and enhances your image.

Advanced Call Distribution Benefits

Enhanced Customer Experience

Valuable reports document customer interactions, allowing you to predict customer behavior and plan accordingly, resulting in increasing customer loyalty.

Increased Efficiency

Intelligent call routing and handling assigns agents to queues based on current traffic or wait times.

Agent Status Dashboard

The Agent Status Dashboard shows available queues along with their current wait time, callers waiting and staffing level. It displays inbound call information and allows agents to log in and out.

Performance Evaluation

Identify agents that are struggling or under-performing so administrators can address the issue and improve customer experience.

Contact Us