ENSURE YOUR COMPUTER IS COMPATIBLE
MaX UC Desktop works on PCs running Windows 8 (desktop edition) and Windows 10. It also runs on Macs that have OSX 10.12 or later versions.
You can use your computer’s built-in microphone and speakers, but you will have much better audio quality if you use a headset. MaX UC Desktop works with most common headsets including Bluetooth. It will even work with the answer/reject call button on some headsets.
FIND YOUR PASSWORD
You need your Grid4 phone number (or email address if you have set this up) and password to start using MaX UC Desktop. If you don’t have this information, call us at 888.474.3444. You are prompted to change the password as part of completing the login process.
DOWNLOAD AND INSTALL THE SOFTWARE
Download MaX UC Desktop from: commportal.grid4.com. When prompted, save the file. Find the file in your downloads folder, open it, and follow the on-screen instructions to install the software.