SmartCOMM™ Hosted IP Complete

Grid4′s Hosted IP Complete service delivers a powerful, feature-rich, business class communication solution without the expense and maintenance of an on-premise phone system. Progressive flexibility has never been more affordable.

Smarter Business

Why make large capital investments into something that is outdated the moment you take it out of the box? Grid4’s SmartCOMM™ Hosted IP Complete is an ageless and feature-rich replacement to your current phone system that will grow with your company instead of slowing you down.

Reliable Technology

Grid4’s Hosted IP Complete solution combined with Grid4’s pure IP network and smarter IP applications give you more features and increased functionality, while never placing the burden of upgrades on your business.

Increased Savings

Grid4’s SmartCOMM™ Hosted IP Complete eliminates all license fees and maintenance costs while significantly reducing or eliminating capital expenses. Saving money while increasing the productivity of your phone system… It just makes sense.

Why Hosted?

Is Hosted IP Complete right for my company?

  • My company would like to spend less on telecommunications.
  • We also want more features, functionality and want it to be easier to use.
  • My business needs the power of big company call management features like unified messaging, conferencing and online user interfaces.
  • We make long distance phone calls and want to minimize their costs.
  • I need flexibility to add users without incurring significant cost.
  • I want flexibility to move my phone service while keeping my phone number and without additional fees.
  • I like my sales and field staff to use a business phone number instead of a mobile number.
  • I like to have the same call management features while using my mobile phone as I do in the office.
  • My business needs basic phone service features such as extension dialing, voicemail, caller ID and call forwarding.
  • My business needs an auto attendant system (at least after hours) to answer and route calls.

Features & Benefits

System Highlights

Auto Attendant with Dial-by-Name Directory
Create recorded greetings with menu options to transfer callers to persons, departments, a directory or location information.

Music On Hold
Custom announcements to promote your business or music while callers hold.

Short Dial Codes
Universal 3 to 4 digit codes to simplify commonly called telephone numbers.

Web Administration
Manage the Auto Attendant, Music On Hold and Users from any web browser.

Multi-Line Hunt Groups (MLHG)
Manage incoming calls to ring lines in a particular order based on availability.

Online Audio Conferencing
Host conferences, control recording, sound and muting through an easy to use conferencing interface.

IP Extension Features

Unified Messaging
Forward voicemail messages to e-mails or receive notifications via e-mail or phone.

Web Administration
Manage the Auto Attendant, Music On Hold and Users from any web browser.

User Web Portal
Control phone settings anytime, and from anywhere.

Incoming Call Manager
Manage incoming calls to ring one or multiple numbers together or in a sequence based on time of day.

Live Message Screening
Listen while a caller is leaving a voicemail, with the option to pick up the call.

Click To Dial
Make phone calls with just a click of the mouse.

Call Me Button
Create buttons which you can add to a web page.

Service Resources

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